I have to be honest here and
say that I have always found the kit from this company to be fairly durable and
of good quality and currently use the Rab Generator Jacket and Vest, both of
which are my favourite buys of 2011/12.
My experience with these
trousers however was extremely disappointing. When I first got them home
and had a good look at them I noticed that in some areas around the seams they
looked to have faults where the material was thinning. This was also apparent in other places such
as the crotch area and appeared to me to be damage perhaps caused by the
machine during stitching.
These thin areas were present from new.
I decided to give them a try
and wore them for a couple of weeks while in the Pyrenees. Within a few days I noticed that they had
begun to thin quite alarmingly in any areas where minor abrasion could occur
such as the seat and where the rucsack touches.
The material soon began to wear on the seat
Much more worrying though
was the crotch area which had worn completely through. On my return from the Pyrenees I contacted
Fishers and they replaced them immediately - excellent customer service.
I wore the replacement pair
on two photo trips covering a total of around fifteen miles worth of hill
walking only to find they had begun to wear through between the legs.
Wear after only 2 days use!
A quick check on the web and
the first review that came up also highlighted issues with wear in the same
area. I contacted George Fishers again,
but this time to request a refund.
Again their customer service was excellent and I was offered a refund
straight away.
In such situations you
cannot help but make comparisons with other manufacturers. For example I have a pair of North Face
trousers that are at least eighteen months old and get worn every week, yet
they show little significant wear anywhere.
I don't know if they test
each batch of material, or whether they bother to get real people to test this
sort of kit regularly, but I have to say I am pretty shocked at the quality of
these trousers and cannot believe such a well known, and it has to be said
trusted brand, could produce such a poor quality product.
What I do know though, is
that I have ended up out of pocket in terms of postage and time, simply to try
a pair of trousers.
That is indeed pants. On another note, why can't they be called trousers?
ReplyDeleteExactly James, pants are underwear.
DeleteCheers
David
I've had some of these for three years, worn for anything from canoeing, to hiking, to hang gliding. They are still going strong with no wear, so maybe there was a bad batch at some point?
ReplyDeleteI have always found RAB kit to be of decent quality and in this case I suspect you are probably right. It's a shame really, as design wise they were great. Thanks for the comment
Delete